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	<title>Comments on: Question: What information do you need in your job?</title>
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	<link>http://www.writingusecases.com/wordpress/index.php/archive/question-what-information-do-you-need-in-your-job/</link>
	<description>Tips for the Business System Analyst</description>
	<lastBuildDate>Mon, 07 Nov 2011 09:56:58 +0000</lastBuildDate>
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		<title>By: Michael</title>
		<link>http://www.writingusecases.com/wordpress/index.php/archive/question-what-information-do-you-need-in-your-job/comment-page-1/#comment-2533</link>
		<dc:creator>Michael</dc:creator>
		<pubDate>Thu, 30 Apr 2009 00:42:31 +0000</pubDate>
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		<description>I would agree with Eve. I think the greatest problem with BA work is retention of information of previous projects information. 

In addition, to the list Eve provided I would also include items such as emails, meeting minutes should be retained in some repository. 

I would also want a tool that could show me the relationships between the various information source such as Microsoft Outlook&#039;s journal function to show a time line of creation and a simple version history.  Maybe a tool such as subversion or JIRA to retain the versions, decisions and issues for Knowledge retention. 

An application I have looked at using is Personal Brain http://www.thebrain.com/ to contain all of this information and represent the relationship between the data/information.</description>
		<content:encoded><![CDATA[<p>I would agree with Eve. I think the greatest problem with BA work is retention of information of previous projects information. </p>
<p>In addition, to the list Eve provided I would also include items such as emails, meeting minutes should be retained in some repository. </p>
<p>I would also want a tool that could show me the relationships between the various information source such as Microsoft Outlook&#8217;s journal function to show a time line of creation and a simple version history.  Maybe a tool such as subversion or JIRA to retain the versions, decisions and issues for Knowledge retention. </p>
<p>An application I have looked at using is Personal Brain <a href="http://www.thebrain.com/" rel="nofollow">http://www.thebrain.com/</a> to contain all of this information and represent the relationship between the data/information.</p>
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		<title>By: Eve McGivern</title>
		<link>http://www.writingusecases.com/wordpress/index.php/archive/question-what-information-do-you-need-in-your-job/comment-page-1/#comment-2507</link>
		<dc:creator>Eve McGivern</dc:creator>
		<pubDate>Mon, 27 Apr 2009 13:37:18 +0000</pubDate>
		<guid isPermaLink="false">http://www.writingusecases.com/wordpress/?p=253#comment-2507</guid>
		<description>I think the main problem is not lacking information, but finding it easily. Most businesses I have been at - small or large - really have no organized document repository outside of electronic directories. So, if a co-worker says &#039;you&#039;ll want to look at the specs for xxx to give you background in writing your specs,&#039; it&#039;s up to the user, who may never have been on that project, to find out where this document is located and what it may be titled.

Having said this, here are a few responses to your post. Mine are decidedly from the IT side.
-- updated specs (many times, specs are not kept current)
-- mapping documents
-- standard templates (traceability matrix, use cases, etc.)
-- chart and/or documentation of existing applications (including one&#039;s own, if any of it has already been implemented)
-- access to appropriate software to do job (Visio, Photoshop for mockups, etc.)
-- glossary of business analysis terminology

Other helpful items:
-- Directory of Primary SMEs per application and/or department
-- Interview tips reference sheet

We also are testers where I work, so something documenting the different testing types would be beneficial, as well as test plan and test case templates. If you use automated testing, scripts should be available for re-use.</description>
		<content:encoded><![CDATA[<p>I think the main problem is not lacking information, but finding it easily. Most businesses I have been at &#8211; small or large &#8211; really have no organized document repository outside of electronic directories. So, if a co-worker says &#8216;you&#8217;ll want to look at the specs for xxx to give you background in writing your specs,&#8217; it&#8217;s up to the user, who may never have been on that project, to find out where this document is located and what it may be titled.</p>
<p>Having said this, here are a few responses to your post. Mine are decidedly from the IT side.<br />
&#8211; updated specs (many times, specs are not kept current)<br />
&#8211; mapping documents<br />
&#8211; standard templates (traceability matrix, use cases, etc.)<br />
&#8211; chart and/or documentation of existing applications (including one&#8217;s own, if any of it has already been implemented)<br />
&#8211; access to appropriate software to do job (Visio, Photoshop for mockups, etc.)<br />
&#8211; glossary of business analysis terminology</p>
<p>Other helpful items:<br />
&#8211; Directory of Primary SMEs per application and/or department<br />
&#8211; Interview tips reference sheet</p>
<p>We also are testers where I work, so something documenting the different testing types would be beneficial, as well as test plan and test case templates. If you use automated testing, scripts should be available for re-use.</p>
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		<title>By: Rick O'Coin</title>
		<link>http://www.writingusecases.com/wordpress/index.php/archive/question-what-information-do-you-need-in-your-job/comment-page-1/#comment-2505</link>
		<dc:creator>Rick O'Coin</dc:creator>
		<pubDate>Mon, 27 Apr 2009 12:42:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.writingusecases.com/wordpress/?p=253#comment-2505</guid>
		<description>I&#039;m not really a BA as I&#039;m in charge of a couple of teams including the Information Technology Training Team. As the head of IT Education and someone who used to work in a number of IT organizations (so old that I used to do BA work with Yourdon, DFD&#039;s, Struture Charts and Data Dictionaries)I have followed BA work fairly closely. I did just finish a project to gather requirements for a new Learning Mangement System for the company, gathering requirements and making recommendations for the purchase of the system. 

The challenge that I have had in the past on a couple of projects and encountered again for this project is: How to gather the hidden requirements of a senior VP, who is the project sponsor, when they say that they are delegating to the project manager but do not allow the project manager to make any decisions without going back to the sponsor for approval. The sponsor will not identify any requirements up front and only looks at deliverables when it&#039;s the hour before they are due. Then the VP changes anything that they want without regard to the end users and any gathered requirements form them. Working only from their point of view. I guess this is a question of how best to go after hidden requirements.</description>
		<content:encoded><![CDATA[<p>I&#8217;m not really a BA as I&#8217;m in charge of a couple of teams including the Information Technology Training Team. As the head of IT Education and someone who used to work in a number of IT organizations (so old that I used to do BA work with Yourdon, DFD&#8217;s, Struture Charts and Data Dictionaries)I have followed BA work fairly closely. I did just finish a project to gather requirements for a new Learning Mangement System for the company, gathering requirements and making recommendations for the purchase of the system. </p>
<p>The challenge that I have had in the past on a couple of projects and encountered again for this project is: How to gather the hidden requirements of a senior VP, who is the project sponsor, when they say that they are delegating to the project manager but do not allow the project manager to make any decisions without going back to the sponsor for approval. The sponsor will not identify any requirements up front and only looks at deliverables when it&#8217;s the hour before they are due. Then the VP changes anything that they want without regard to the end users and any gathered requirements form them. Working only from their point of view. I guess this is a question of how best to go after hidden requirements.</p>
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		<title>By: admin</title>
		<link>http://www.writingusecases.com/wordpress/index.php/archive/question-what-information-do-you-need-in-your-job/comment-page-1/#comment-2499</link>
		<dc:creator>admin</dc:creator>
		<pubDate>Sat, 25 Apr 2009 12:44:17 +0000</pubDate>
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		<description>Survey answers below:</description>
		<content:encoded><![CDATA[<p>Survey answers below:</p>
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